Cookie Policy

This Cookie Policy explains how PicStream ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our services.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, session management, and accessibility. You cannot opt out of these cookies.

• Session cookies: Maintain your login state and preferences during your visit
• Security cookies: Protect against cross-site request forgery and other attacks
• Load balancing cookies: Ensure optimal server performance

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Preference cookies: Remember your language, theme, and display preferences
• Feature cookies:Track which features you've used to provide relevant tips

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Usage analytics: Track page views, session duration, and navigation paths
• Performance monitoring: Measure page load times and identify issues
• A/B testing: Test different versions of features to improve user experience

Marketing Cookies

These cookies are used to track visitors across websites to enable us to display relevant advertisements.

• Advertising cookies: Deliver targeted ads based on your interests
• Social media cookies: Enable sharing features and track social interactions
• Conversion tracking: Measure the effectiveness of our marketing campaigns

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

• Google Analytics: Website analytics and usage tracking
• Stripe: Payment processing (essential)
• Intercom: Customer support chat
• LinkedIn Insights: Marketing analytics

4. Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete all or specific cookies
• Block all cookies or only third-party cookies
• Set preferences for specific websites

Our Cookie Preferences

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer. This allows you to:

• Enable or disable non-essential cookie categories
• View detailed information about each cookie
• Update your preferences at any time

5. Similar Technologies

In addition to cookies, we may use similar technologies including:

• Local Storage: Stores data locally in your browser for faster loading
• Session Storage: Temporary storage that clears when you close your browser
• Pixels/Beacons: Small images that help us understand email and ad engagement

6. Cookie Retention

Cookies have different retention periods depending on their purpose:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Retained for a specified period (typically 1-12 months)
• Analytics cookies: Typically retained for 26 months

7. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. We currently respond to DNT signals by disabling non-essential tracking cookies.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have questions about our use of cookies, please contact us at privacy@picstream.io.